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What to expect coming into refuge

NDAS provide refuge services across Northamptonshire. To access this service contact the 24-hour helpline on 0300 0120154

What to expect coming into refuge

Moving into an unfamiliar environment, leaving personal possessions behind and having to share accommodation with others is a very difficult time for everyone. Life in refuge is not easy, it is an unknown environment and not knowing how long it will be before you are re-housed or waiting whilst occupation orders are obtained to enable you to return to your own home can be challenging.

Alongside this, if you are a parent having to cope with the anxieties of your children leaving their familiar environment and extended family, not knowing when appropriate school places will be available is especially hard.

Support staff endeavour to identify how victims feel and they are committed to making refuge a nice space to live in, supporting residents to move forward in their lives, helping victims to regain their self-esteem and confidence, often with no support from family or friends. When a family moves into refuge a comprehensive support plan is provided.

Areas of support include:

  • Staying Safe
  • Being Healthy
  • Economic Wellbeing
  • Enjoying and Achieving
  • Making a Positive Contribution

Support staff have a broad depth of knowledge to ensure families can access all services to ensure new skills are learnt, helping families move forward in their lives and enabling them to live a life free from abuse and fear. We have strict policies in place to ensure the location of our refuges remain confidential. No visitors apart from pre-arranged appointment with professionals are allowed.

I have arrived with nothing

On occasions, women and their children will flee domestic violence quickly and as a result will have no personal possessions with them at all. Don’t worry, the basics can be provided and support staff will work with you to seek financial support.

How long can I stay in refuge?

Some clients stay only a few days, others for a few months whilst they wait for accommodation in a new community. Our refuge gives you temporary accommodation while we support you to find suitable accommodation.

Our Tweets

We held a Halloween activity day for the children in one of our refuges. We had lots of spooky fun with pumpkin carving, scary cupcake decorating and painting. 👻🎃🎂🕸️

To access our support for children please visit http://www.ndas.co/professionals or call us on 0300 0120154
#domesticabuse #supportisavailable #northantstogether #communities #support

Everyone has the right to be safe. If you (or someone you know) need support you can call us anytime on 0300 0120154 or you can speak to us via our online chat available at http://www.ndas.co between 9am and midnight every day #supportisavailable

Every year since 2009 a client of ours writes to us to let us know how she is doing and how happy she is now. We absolutely LOVE receiving these letters. If you are ready to seek help, please call us any time on 0300 0120154 💕

#domesticabuse #helpisavailable #support

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Charity number: 1070741, Company Number: 2978532

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