What to expect coming into refuge

NDAS provide refuge services across Northamptonshire. To access this service contact the 24-hour helpline on 0300 0120154

What to expect coming into refuge

Moving into an unfamiliar environment, leaving personal possessions behind and having to share accommodation with others is a very difficult time for everyone. Life in refuge is not easy, it is an unknown environment and not knowing how long it will be before you are re-housed or waiting whilst occupation orders are obtained to enable you to return to your own home can be challenging.

Alongside this, if you are a parent having to cope with the anxieties of your children leaving their familiar environment and extended family, not knowing when appropriate school places will be available is especially hard.

Support staff endeavour to identify how victims feel and they are committed to making refuge a nice space to live in, supporting residents to move forward in their lives, helping victims to regain their self-esteem and confidence, often with no support from family or friends. When a family moves into refuge a comprehensive support plan is provided.

Areas of support include:

  • Staying Safe
  • Being Healthy
  • Economic Wellbeing
  • Enjoying and Achieving
  • Making a Positive Contribution

Support staff have a broad depth of knowledge to ensure families can access all services to ensure new skills are learnt, helping families move forward in their lives and enabling them to live a life free from abuse and fear. We have strict policies in place to ensure the location of our refuges remain confidential. No visitors apart from pre-arranged appointment with professionals are allowed.

I have arrived with nothing

On occasions, women and their children will flee domestic violence quickly and as a result will have no personal possessions with them at all. Don’t worry, the basics can be provided and support staff will work with you to seek financial support.

How long can I stay in refuge?

Some clients stay only a few days, others for a few months whilst they wait for accommodation in a new community. Our refuge gives you temporary accommodation while we support you to find suitable accommodation.

Our Tweets

We are now able to offer intensive support to children that have witnessed domestic abuse. For more information or to apply please visit http://www.ndas.co/professionals

We have funding that allows us to effectively support BAME families which includes access to interpreters and a specialist worker. We want to ensure all necessary adaptations & additional support is available so everyone has access to our services.

http://ow.ly/hoA350AVhfI

We are holding a virtual Domestic Abuse Awareness training day on 20th August. This is for the reduced price of £50. More information on course content can be found at https://ndas.co/professionals/
Please email matthewcunningham@ndas-org.co.uk with any queries or to book a place.

We are now able to offer intensive support to children that have witnessed domestic abuse. For more information or to apply please visit http://www.ndas.co/professionals

We have outdoor play equipment at all of our refuges but one of our larger pieces has recently broken and we have had to throw it away. Does anyone have any good quality, sturdy play equipment they could donate? Please email kellynichols@ndas-org.co.uk if you can help. Thankyou!

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Charity number: 1070741, Company Number: 2978532

Registered address: 13-15 Hazelwood Rd
Northampton, NN1 1LG

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