What to expect coming into refuge

NDAS provide refuge services across Northamptonshire. To access this service contact the 24-hour helpline on 0300 0120154

What to expect coming into refuge

Moving into an unfamiliar environment, leaving personal possessions behind and having to share accommodation with others is a very difficult time for everyone. Life in refuge is not easy, it is an unknown environment and not knowing how long it will be before you are re-housed or waiting whilst occupation orders are obtained to enable you to return to your own home can be challenging.

Alongside this, if you are a parent having to cope with the anxieties of your children leaving their familiar environment and extended family, not knowing when appropriate school places will be available is especially hard.

Support staff endeavour to identify how victims feel and they are committed to making refuge a nice space to live in, supporting residents to move forward in their lives, helping victims to regain their self-esteem and confidence, often with no support from family or friends. When a family moves into refuge a comprehensive support plan is provided.

Areas of support include:

  • Staying Safe
  • Being Healthy
  • Economic Wellbeing
  • Enjoying and Achieving
  • Making a Positive Contribution

Support staff have a broad depth of knowledge to ensure families can access all services to ensure new skills are learnt, helping families move forward in their lives and enabling them to live a life free from abuse and fear. We have strict policies in place to ensure the location of our refuges remain confidential. No visitors apart from pre-arranged appointment with professionals are allowed.

I have arrived with nothing

On occasions, women and their children will flee domestic violence quickly and as a result will have no personal possessions with them at all. Don’t worry, the basics can be provided and support staff will work with you to seek financial support and recover your possessions if necessary.

How long can I stay in refuge?

Some clients stay only a few days, others for a few months whilst they wait for accommodation in a new community. Our refuge gives you temporary accommodation while we support you to find suitable accommodation.

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If you think a man you know could be in an abusive relationship and are not sure check out our 'Spotting the Signs' list and/or call our helpline team on 01823 334244 @UKSAYSNOMORE #WhatICanDo https://t.co/NN4JSobrWo

More than 10% of women killed by a partner or ex-partner are aged 66 or over but they are the group least likely to leave their abuser and seek help. We can help. Call anytime on 0300 0120154.
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We have supported countless people affected by domestic abuse to rebuild their lives. We can help you too

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We have recently updated our website with all of the different ways we are able to help if you have been affected by domestic abuse. Take a look and see how we can help you.

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We offer drop in services all over the county. Either turn up or call 0300 0120154 to make an appointment to speak to our friendly support workers. #thereisnoexcusefordomesticabuse

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Charity number: 1070741, Company Number: 2978532

Registered address: 13-15 Hazelwood Rd
Northampton, NN1 1LG

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