Please see details of our current vacancies below.

If you would like to apply for any of these positions please download and complete our APPLICATION FORM or VOLUNTEER APPLICATION FORM and email to or via post FAO Zoe Tatham 13-15 Hazelwood Road, Northampton, NN1 1LG

Please note, NDAS is committed to safeguarding and many of our roles are subject to an enhanced DBS check prior to confirmation of appointment. You can view our Safer Recruitment Policy here

Student Placements

Our students placements are organised directly with the University Of Northampton. We do not have capacity to accept any more students on placements. Please be aware that if you email us regarding this you may not receive a reply due to the number of enquiries that we receive.


Domestic Abuse Advice Worker

We are looking for an Advice Worker to provide advice and support to clients affected by domestic abuse.

Essential Criteria:

  • 2 years’ experience working with vulnerable families and children
  • Clear understanding and awareness of domestic abuse and the impact on victims
  • Excellent communication and report writing skills
  • Proficient IT skills
  • Full Driving licence and own car

Purpose of Post:

  • Delivering legal information and advice to victims of domestic violence and abuse via the telephone and drop in service.
  • Receiving referrals for the county’s refuge accommodation.
  • Maintaining an accurate computerised database of essential information related to the profile of service users.
  • To work with Northamptonshire Multi Agency Safeguarding Hub (MASH) to assess and discuss with families/individuals, safety plans/interventions they can access.
  • To be the designated worker who MASH staff will go to for advice.

Main areas of responsibility:

  • Providing information and advice to victims of domestic abuse by telephone and face to face, at the Advice Centre.
  • Liaising regularly with other refuge providers regarding referrals and up to date capacity
  • Maintaining quality assurance and other records in the required manner in accordance with accreditation requirements.
  • Ensure that legal advice and information is available to service users and the organisation’s staff and is delivered and recorded at all times in accordance with the requirements of the relevant regulatory bodies.
  • Ensure the appropriate retention and renewal of professional knowledge required to fulfil the role.
  • Implementation of the organisation’s policies and procedures in relation to information and advice services offered by the organisation.
  • Responsible for the assessment of refuge referrals, ensuring accurate data is captured and recorded on the case management computer database.
  • Provide appropriate information about the organisation, and domestic violence, and abuse for displays and events involving the general public and for conferences.
  • Participate in the provision of external and internal training, giving talks to external audiences and groups of service users when required.

Job Description

Person Specification

Full time role (35 hours per week Mon-Friday)

£22,393.45 per annum

This post is subject to an enhanced DBS check. 

Closing date 16th October 2019. 

Interviews week commencing 28th October 2019

Relief Support Worker

Job Description

Purpose of Post:

To work as part of the team to ensure the effective running of the refuge, and providing appropriate support to service users who have substance/alcohol misuse issues. The successful candidate will need to be flexible in covering day, evening, nights and weekends. There are no guaranteed hours as this role is designed to cover existing staff members annual leave.

NB Due to the nature of the role this is open to female applicants only

These are the shifts that will need to be covered as and when required


  • Monday – Friday 8.00am – 4.30pm
  • Monday – Thursday 4.30pm -8.00am (Sleep in)
  • Friday 4.30pm – 10.00am (Sleep in)
  • Saturday 10.00am – 8.00pm (Day Shift)
  • Saturday 8.00pm – 10.00am (Night Shift)
  • Sunday 10.00am – 8.00pm (Day Shift)
  • Sunday 8.00pm – 10.00am (Night Shift)

Main areas of responsibility:

Resident Support

To share responsibility with the day staff team for the evening, weekend and overnight operations of the refuge and welfare of service users, dealing with issues as and when they arise and working on own initiative.

To work with individual service users to provide encouragement and support and comply with substance/alcohol reduction treatment. Discuss any concerns/information with Team Leader for further support.

To work with other staff and service users to ensure the efficient and effective running of the refuge and undertake the following duties as necessary:

  • Attend hand-over meetings with staff from the previous and next shift.
  • Maintaining health and safety standards.
  • Repair or arranging for the repair of buildings, furniture and fittings if safety is an issue.
  • Maintaining security of the refuge and service users.
  • Ensure refuge is kept clean.
  • Ensure the service users comply with the rules and regulations within refuge.
  • Administration – answer telephone, record all appropriate messages and maintain necessary systems.
  • Deal with out of hours advice queries.

Whenever necessary follow the admission or eviction procedure.


  • Ensure all confidential information in any form is kept secure at all times including the safe storage of computer equipment provided in line with the organisations Acceptable Use of Laptops Policy (if relevant).
  • Adhere to and be aware of personal responsibilities with regard to data protection, information sharing and protocols.
  • Ensure equal opportunity procedures are adhered to at all times, being aware of the potential for discrimination, harassment and to work positively to challenge any such actions.
  • Adhere to the LSCBN safeguarding procedures as referred to in NWA’s Safeguarding Policy and Procedures.
  • Recognise and work with diversity in regard to race, religion and belief, gender, sexual orientation, disability and age.
  • Ensure personal safety, in line with the organisations Lone Working and Mobile Phone Policies and Procedures.
  • Attend all staff meetings as requested.
  • Attend all training as directed.
  • Attend all supervision and Individual Performance and Development Review (IPDR) meetings as requested.
  • To ensure all other organisational policies and procedures are read and understood as dictated.
  • To undertake any other duties that may be reasonably expected in this post

Job Type: Part-time

Salary: £10.65 /hour

Job Description


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Charity number: 1070741, Company Number: 2978532

Registered address: 13-15 Hazelwood Rd
Northampton, NN1 1LG