About us

Northampton Domestic Abuse Service (NDAS) began under the name of Northampton Women’s Aid in 1976. Originally staffed by volunteers the organisation has changed a lot since then but has always been dedicated to helping and supporting the victims of domestic abuse.

Our experience and statistics tell us that women are the main victims of domestic abuse. Much of the work we do is supporting women. However, this is not inclusive. We have helped and continue to support victims and survivors from all genders and walks of life, covering all ethnicities, socio-economic statuses, sexual orientation and religions. Our new name reflects this, and the work we do in Northamptonshire as a whole county.

Privacy Policy

At NDAS we will only collect, process and store information about you that you have willingly provided. You don’t need to provide any information to us in order to use our website, but as a result of your use, we may collect cookies and other relevant information. NDAS aims to be transparent with regards to what information we collect and what will be done with this information.

NDAS will not share any of your information with any third party unless we are legally required to do so. If we do share information about you without your permission it could be because there are safeguarding concerns regarding an adult or child; via a court order or if a user is disclosing information about an act of terrorism.

When you give us a donation or contact us for any reason, we will ask for your information. We use this information to manage your donation or to record any advice or support requested.

We will process your personal data on the basis of your consent or our legitimate interests. These interests could include provision of information about services we provide; the administration of our website; and to ensure we comply with applicable laws and regulations.

We may ask you to ‘opt in’ to receive further information by email. By opting in, you agree to us contacting you occasionally with information about our work and to ask for other help in the future. We will never sell or swap your details. If you change your mind after ‘opting in’, you can write to info@ndas.co or call 0300 0120154 and let us know.

Christine Starmer, Joint CEO is our data controller.  Our data protection officer is Zoe Tatham, Business Manager.

Cookies

When you visit our website we collect information to help us to make improvements in our services and to our website. We can’t use any of this information to find out any additional information about you. None of the information gathered will be shared unless required to do so by law. The information gathered may consist of your IP address, when you visited the website and which areas of the website you viewed.

Keeping your data safe

We constantly work to make sure that your data is properly protected through encryption, firewalls and monitoring.

We make sure that your data is only seen by people who need to view it for their work and that our staff are trained in protecting your information.

Right to access your information

You have the right to see the information we hold about you under Data Protection laws.  You also have a right to us to correct, delete, or restrict your personal data. You may ask us to send your information to someone else, or to give you information in a way that makes it easy for you to pass on. You can also object to or withdraw your permission for us to process your information.

If you want to exercise any of these rights, send a description of your request (including the information you want to access, if applicable) and proof of your identity by email to info@ndas.co

Right to complain

If you are not happy about the way in which we are processing your personal data, please contact us at info@ndas.co. Please see our complaints policy below for further detail. You also have the right to make a complaint to the UK Information Commissioner’s Office.

Complaints Policy

Annual Reports

Charity number: 1070741, Company Number: 2978532

Registered address: 13-15 Hazelwood Rd
Northampton, NN1 1LG

ndas©2018